1. Acceptance of Terms
By accessing or using BASIS ("Service," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of a corporate entity, you represent that you have the legal authority to bind that entity to these Terms. If you do not agree, do not connect your HubSpot account or use the Service.

2. Description of Service
BASIS is an automated revenue recovery engine purpose-built for B2B sales teams. The Service connects natively to your HubSpot CRM via OAuth to monitor closed-lost deal records, detect champion job changes, score revival opportunities, create deals automatically, and place outreach notes directly onto your HubSpot deal timeline.

3. Account Registration and Security
You must provide accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your account credentials and HubSpot portal connections. You must immediately notify us of any unauthorized use of your account.

4. HubSpot Integration and Data Access
To function, BASIS requires authorization to connect to your HubSpot portal.

• OAuth Scopes: We only request the minimum permissions necessary to monitor closed-lost records, score opportunities, create revival deals, and draft timeline notes.

• Revocation: You may revoke our access to your HubSpot portal at any time through your HubSpot integration settings. Upon revocation, the Service will immediately cease functioning for your account.

5. Subscription, Billing, and Cancellation

• Fees: BASIS is a paid, monthly subscription service. By entering your payment information, you authorize our third-party payment processor, Paddle, to charge your designated payment method on a recurring monthly basis.

• Trial: New accounts receive a 7-day free trial with full access to Starter plan features. No credit card is required to begin the trial.

• No Refunds: All fees are non-refundable. If you cancel your subscription, you will retain access to the Service until the end of your current billing cycle.

• Plan Limits: Each plan tier enforces a maximum number of closed-lost champions monitored. If you exceed the limit of your current tier, you will be prompted to upgrade to maintain active monitoring.

6. Outreach Drafts and Acceptable Use
BASIS automatically places outreach notes on your HubSpot deal timeline when a qualified champion is detected.

• User Responsibility: BASIS drafts outreach notes for your team to review. It does not automatically send any communication. Your sales representatives are solely responsible for reviewing, approving, and sending all outreach.

• Compliance: You agree to use the Service in strict compliance with all applicable local and international communication laws, including CAN-SPAM and GDPR. You may not use BASIS to generate malicious, harassing, or illegal content.

7. Intellectual Property
BASIS retains all rights, title, and interest in and to the Service, including all underlying software, algorithms, UI/UX designs, and proprietary engine logic. You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business operations.

8. Limitation of Liability
To the maximum extent permitted by law, BASIS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Service; (b) any unauthorized access to our servers; or (c) any HubSpot data sync interruptions.